Frequently Asked Questions
Everything you need to know about bringing elegance to your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, FancyThings ships to the contiguous United States, Canada, and the United Kingdom. We are working on expanding our logistics to more countries soon.
What is your return policy for home decor?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your wooden products sustainably sourced?
Yes, we prioritize sustainability. All our wooden furniture is crafted using FSC-certified timber and finished with eco-friendly, non-toxic glazes.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.